Included in Essentials
All Your Messages in One Inbox
Manage connected Facebook Messenger, Instagram DMs, texts, emails, and website conversations together.
The everyday problem
All Your Messages in One Inbox
Messages spread across apps are easy to miss. Your team needs one place to see who has replied and who is still waiting.
- Connected channels in a shared inbox
- Customer history beside the conversation
- Team assignments and mobile access
An example in practice
A clearer next step for your customer
A customer sends an Instagram message and later emails. Your team can review their contact history and assign the conversation to the right person.
What we set up with you
- 01
Connect eligible messaging accounts
- 02
Set permissions and team assignments
- 03
Configure notifications and mobile access
- 04
Walk through real conversation scenarios
Before we switch it on
Availability depends on your configured services and connected accounts. We confirm the setup and any usage charges before you proceed.
A few questions, answered
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Let's find the right setup for your business.
We confirm the scope, plan and any usage charges before you decide.