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Services / AI & Business Automation

Included in Growth

An AI Assistant That Replies for You

Automatically answer customer questions through supported text and messaging channels.

An AI Assistant That Replies for You

The everyday problem

An AI Assistant That Replies for You

Routine questions arrive when your team is busy or offline. A trained AI assistant can answer common enquiries and recognise when a person needs to take over.

  • Answers based on approved information
  • Enquiry qualification and booking help
  • A handoff when human judgement is needed

An example in practice

A clearer next step for your customer

A customer asks about service availability through a supported channel. The assistant answers from your approved information and routes an unusual request to your team.

What we set up with you

  1. 01

    Confirm supported channels and scope

  2. 02

    Train on services, policies and FAQs

  3. 03

    Set limits and human-handoff rules

  4. 04

    Review transcripts and retrain monthly

Before we switch it on

Availability depends on your configured services and connected accounts. We confirm the setup and any usage charges before you proceed. AI can make mistakes; approved information, human handoff and regular reviews are part of the setup. Additional channels depend on eligibility and configuration.

A few questions, answered