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Services / Marketing & Online Reputation

Included in Scale

Bring Back Past Customers

Reconnect with previous customers through personalised offers and timely reminders.

Bring Back Past Customers

The everyday problem

Bring Back Past Customers

Your existing customers already know your business. A relevant reason to return can restart a conversation that went quiet.

  • Segments based on customer history
  • Timely reminders or relevant offers
  • Reply routing to your team

An example in practice

A clearer next step for your customer

A previous customer who is due for another service receives a relevant reminder. Their reply reaches your team for a personal follow-up.

What we set up with you

  1. 01

    Review customer history and permission

  2. 02

    Choose who should receive the campaign

  3. 03

    Approve the offer and follow-up

  4. 04

    Track replies and stop rules

Before we switch it on

Availability depends on your configured services and connected accounts. We confirm the setup and any usage charges before you proceed. Messages and calls require appropriate consent, with opt-out and contact-frequency rules.

A few questions, answered